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CURRENT TIME IS:

For help with order status and package tracking, you may email us at CustomerService@Herrschners.com, or call 1-800-713-1239 (Monday through Friday from 7:30 AM to 6:00 PM, Central Standard Time).

• Our Commitment
• Returns & Exchanges
• Order Status and My Bids/Account
• International Orders

• Shipping and Handling Rates
• Rush Delivery
• Sales Tax
• Package Tracking
• Canada Surcharge

• Placing a Bid
• Proxy Bidding
• Dutch Auctions
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• Paying for your Winning Bid
• "Buy It Now"

• Information We Collect
• Security When Ordering Online
• Retaining Credit Card Numbers
• Email Addresses and Telephone Numbers
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• Who is Herrschners?
• Disclaimers

OTHER GREAT SALES:
• Hot Buys - 30-50%-off selected merchandise
• Yarn Sale - Current yarns and knit/crochet accessories
• Needlework Sale - Cross-stitch, needlepoint, embroidery and more!
• Paper Craft Sale - Paper, albums, embellishments, tools and storage

AUCTION FAQs:
Who is Herrschners? | Viewing your Bids
Shipping Charges | Return Policy | Is this Secure?
See All FAQs | Paying for your Winning Bid